Credit Controller


£25000 - £26000 per annum


United Kingdom,--Manchester

Job Type



Job Title: Credit Controller

Salary: £25,000

Job type: Permanent

Agility is delighted to be working with a great housing association looking for their next credit controller. This role is reporting into the Income Manager.


  • Review approximately 1400 former/current tenant accounts
  • Understand & Identify housing benefit discrepancies, underpayment/overpayment
  • Identify opening balance issues where write off may need applying or tenancy start dates & end dates need amending on the housing management systems in line with tenancy agreement & notice to quit
  • Identify discrepancies with rent schedules & what the rent on the housing management system is generating
  • Identify where there is HB shortfall not being paid by the tenant so the Income team can look to rectify
  • Identify where utilities are paid by the tenant, but there is shortfall/overpayment
  • Identify any gaps in payments; housing benefit or tenant related
  • You will work closely with the Income Team who will support you with the follow up to Housing Benefit discrepancies & chase any tenant debt
  • Produce detailed findings so that the accounts can be adjusted accordingly


  • Knowledge of Microsoft Excel and other Microsoft packages.
  • Previous experience with reconciling accounts
  • Experience of working as part of a team.
  • The ability to communicate well within team meetings and be an active member of the department.
  • The ability to complete tasks often within short timescales
  • The ability to deal with sometimes difficult queries and see them through to the end, liaising with management when necessary and reporting back to them with outcomes.


  • Salary: £25,000
  • 25 days holiday (+ bank holidays)
  • Discounted lunches
  • Free onsite parking

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