Description
Credit Controller
Temp contract / may go perm
Wythenshawe
£16:00ph
Reporting to the Credit Manager, the main purpose of the role of the Credit Controller is to collect the outstanding debt from a range of customers that trade with the organization
You will be allocated a ledger which you will be responsible to own and collect outstanding debt. You will also deal with any associated queries and disputes raised through this process alongside working towards targets and deadlines to maximise cash collections
Responsibilities include:
- Build strong relations with customers to ensure excellent customer service
- Contact customers by telephone, letter, etc. regarding the collection of debt in accordance with the company policies and procedures
- Record all action was taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer
- Work towards targets for cash collection to reduce outstanding debt exposure to the group
- Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customer's requirements. Work closely with cash allocations department
- Deal with financial queries and disputes relating to invoicing. This will involve speaking to different departments and working with internal to resolve queries in a timely manner
- Ability to identify potential problem accounts, recommending accounts to be placed on stop or legal
- Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers, and other people you meet in the course of your work.
The ideal candidate will have at least 24 months of business-to-business credit control/accounts receivable experience in a large volume background.
In return, you will receive a competitive salary of £16.50 an hour
For a confidential chat please call Peter on 01772 278078
