Description
Sales Administrator !!!!
Are you a multitasker with a flair for organization and customer service? Join my clients vibrant team as a Sales Administrator, where you'll play a crucial role in connecting departments, suppliers, and customers while keeping our factory operations running smoothly.
Your Role at a Glance:
- Respond to customer queries and complaints via email and social media with professionalism and care-liaise with third-party couriers to ensure timely resolutions.
- Manage and monitor stock
- Keep packaging stock in check, placing timely orders with suppliers to maintain supply flow.
- Raise invoices and credit notes using financial systems and online ordering platforms. Print courier labels, organize deliveries, and provide pick lists for factory dispatch.
- Support the Commercial Team with various ad-hoc tasks.
- Verify orders, including customer details and payment information, and address any discrepancies.
- Communicate with customers to answer queries, expedite orders, and keep them informed.
- Maintain accurate sales and customer records while relaying feedback to relevant departments.
What Makes This Role Exciting:
- You'll collaborate with diverse teams, including factory departments, suppliers, and customers.
- Every day is different, with opportunities to sharpen your problem-solving and organizational skills.
- You'll be at the forefront of ensuring customer satisfaction and smooth operations.
What We're Looking For:
- A proactive, detail-oriented individual with excellent communication skills.
- Experience in customer service, logistics, or stock management is a bonus.
- Someone who thrives in a dynamic, fast-paced environment.
Apply now and become a vital part of our growing team!
