Description
Credit Controller
Manchester Hybrid
£32,000pa
Working with a fast-growing firm with big ambitions - who have a clear goal to be the most trusted advisors to the middle market. Their vision touches everything they do, motivating and inspiring to become better every day.
If you are looking for a firm where you can build a future and make an impact, then is the place for you.
The purpose of this role is to assist Partners and portfolio holders in the prompt collection of the firm's debts in a professional and engaging manner.
We are looking for someone who can confidently liaise with stakeholders at all levels and will keep their Line Manager informed of the status of work, any exceptions to policy and of any problems encountered.
Responsibilities
- Building relationships with internal and external clients to facilitate settlement of outstanding bills in line with terms of business
- Dealing with, escalating, and managing queries raised by clients through to conclusion
- Regular meetings and calls with Partners, portfolio holders and other stakeholders to agree actions and responsibilities
- Daily maintenance and noting of debtor's ledger
- Checking and issuing of monthly statements and reminder letters
- Ensuring accurate classification of clients within the practice management system
- Monthly debtor provisioning in line with policy
- Cash management; maximising collections, arranging refunds, transferring, and reallocating
- Ensuring that the monthly client Stop list is noted in a timely and accurate manner
- Supporting the preparation of month-end tasks and delivery of reports
- General housekeeping duties
- Assisting as may be required within Credit Control
Personal and professional qualities
- Previous experience working within a Credit Control department
- Professional and articulate, reliable, and motivated
- Comfortable working with people at all levels within the organisation
- Willingness to travel including some overnight stays
- Confident telephone manner
- Methodical, organised, and accurate with ability to adhere to strict deadlines IT Literate
- Microsoft office (including Outlook, Excel, Word)
